You can cancel an order, but only within the first 24 hours after posting an order. To do so, please contact our customer services team via support ticket system or email. Ensure your delivery address details are accurate when submitting your order. It's worth double-checking, since errors might mean that your order cannot be delivered. If an error is spotted after you submit your order, let us know straight away.
Every product that we sell is chemically equivalent to the brand-name version of the medication. If for some reason you are unhappy with the way your product is working, please contact us and we will work with you on the issue you have. For returns, we will provide you with an address and reimburse you for product costs if you do decide to return your shipment, though shipping costs are the purchaser's responsibility.
Make sure you have been taking the correct dose and follow the Instructions for use. Remember that the effectiveness of the pills can be affected by any fat-foods or alcohol consumed before taking the medicine.
The only information that we request from customers is the most crucial information we need to process your order. We only use your information for the purpose of taking in your order, processing it and shipping it to you. If you have subsequent inquiries, we use your information to respond accurately to your issues and can also use it to check on your order or customize future communication with you.
What we do not do under any circumstance is share your information with an outside party. Your information is well protected and can only be accessed by those employees working directly on your order. We understand that privacy is a prime concern with online ordering and we take it very seriously.
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